Terms and Conditions - Gardening Services Wimbledon
Welcome to our Gardening Services in Wimbledon. By engaging our services, you agree to the following Terms and Conditions. Please read them carefully to ensure a clear understanding of our mutual obligations and expectations.
1. Service Agreement
Our gardening services encompass a wide range of offerings, including but not limited to lawn maintenance, garden design, planting, pruning, and landscaping. The specific services to be provided will be outlined in the service agreement, which must be signed by both parties before commencement.
1.1 Scope of Services
- Lawn Maintenance: Regular mowing, fertilizing, and weed control.
- Garden Design: Customized layout planning and plant selection.
- Planting: Installation of flowers, shrubs, trees, and other vegetation.
- Pruning: Trimming and shaping of plants to promote healthy growth.
- Landscaping: Creation of outdoor spaces, including pathways, patios, and water features.
2. Payment Terms
All payments for services rendered are due upon completion unless otherwise specified in the service agreement. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
2.1 Pricing
Prices for our gardening services are based on the scope and complexity of the work required. Detailed pricing information will be provided in the service agreement.
2.2 Late Payments
Late payments may incur additional fees. If payment is not received within the agreed timeframe, a late fee of 5% of the total invoice amount may be applied.
3. Cancellation Policy
Clients may cancel scheduled services with at least 48 hours notice without incurring any penalties. Cancellations made within 48 hours of the scheduled service may be subject to a cancellation fee of 20% of the total service cost.
3.1 Rescheduling
Clients may request to reschedule services subject to availability. We aim to accommodate such requests but cannot guarantee availability on short notice.
4. Client Responsibilities
Clients are responsible for providing access to the property at the agreed-upon times and ensuring that the work area is clear of any obstructions that may hinder the completion of services.
4.1 Property Access
Clients must ensure that all necessary keys, alarms, and access codes are provided. Failure to do so may result in delays or additional charges.
4.2 Hazardous Materials
Clients must inform us of any hazardous materials or conditions on the property that could pose a risk to our staff or affect the quality of work.
5. Liability
We take utmost care in providing our services; however, we are not liable for any pre-existing damages or conditions on the property. In the unlikely event of accidental damage caused by our staff, we will notify the client immediately and arrange for repairs or compensation.
5.1 Insurance
Our company maintains liability insurance to cover potential damages incurred during service delivery.
6. Guarantees and Warranties
We strive to deliver high-quality services. If a client is dissatisfied with our work, they must notify us within 7 days of service delivery. We will assess the concern and undertake corrective measures if necessary.
6.1 Plant Health Guarantee
We guarantee the health and survival of plants installed by our team for a period of 90 days. Any issues arising within this timeframe will be addressed at no additional cost.
7. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data collected during the provision of services will be used solely for operational purposes and will not be shared with third parties without your consent.
7.1 Data Protection
We comply with all applicable data protection laws to ensure the security and confidentiality of your information.
8. Dispute Resolution
In the event of any disputes arising from our services, we encourage open and honest communication to resolve the issue amicably. If a resolution cannot be reached, the matter will be escalated to mediation or arbitration as per local regulations.
8.1 Governing Law
These Terms and Conditions are governed by the laws of Wimbledon, and any legal actions will be conducted within its jurisdiction.
9. Amendments
We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
9.1 Notification of Changes
Updates to the Terms and Conditions will be communicated via email or other agreed-upon communication channels.
10. Acceptance of Terms
By engaging our gardening services in Wimbledon, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Effective Date: April 27, 2024